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MRL Consultings

Operations consulting · Hackensack, NJ

I help build operations for profitable growth

I’m Mauricio Rodriguez, an independent operations consultant. I work directly with executives to reduce waste and build capacity across medical devices, telecommunications, and logistics.

Free 30-minute call · English or Spanish

Portrait of Mauricio Rodriguez, CEO of MRL Consultings
Mauricio RodriguezCEO · 12+ years leading operations in medical devices and telecom

My track record in operations

12+Years in management
+30%Year-over-year revenue
16→108Employees, nationwide scale-up
95%On-time delivery rate
−18%Operating expenses
ClientsOrthodellUNETigoEMTELCOAcceso Internacional

Services

Where I can improve your operations

I focus on the parts of your business that affect cost, service quality, and your capacity to grow.

Operations & Process Optimization

I identify bottlenecks, clarify accountability, and improve workflows so your team delivers consistent results with less waste.

  • — Process and workflow assessment
  • — Performance measures and ownership
  • — Lean operating procedures

Supply Chain & Logistics

I align inventory, capacity, and distribution with demand, using practical controls to improve delivery reliability and cut avoidable costs.

  • — Inventory and lead-time review
  • — Distribution capacity planning
  • — Delivery performance controls

Vendor Negotiation & Procurement

I bring structure to supplier decisions and align commercial terms, service expectations, and purchasing with your operational priorities.

  • — Supplier performance assessment
  • — Contract negotiation preparation
  • — Procurement process review

Billing & Revenue Assurance

I find billing discrepancies, strengthen reconciliation, and close gaps that put revenue or inventory value at risk.

  • — Billing accuracy assessment
  • — Invoice reconciliation controls
  • — Revenue leakage investigation

Customer Experience & Retention

I use customer feedback to identify underlying problems and improve issue resolution and service consistency.

  • — Complaint root-cause analysis
  • — Escalation workflow design
  • — Retention and satisfaction measures

Growth & Market Expansion

I assess capacity, partnerships, and execution needs to prepare your operations for expansion before growth adds complexity.

  • — Expansion readiness assessment
  • — Partnership opportunity evaluation
  • — Operational growth roadmap

Track record

The experience behind my advice

Results I delivered in medical devices and telecommunications. Pick a company to see the challenge, my approach, and the numbers.

Scaling and streamlining a nationwide logistics operation

Challenge
Orthodell needed to grow nationwide logistics and enter new markets while controlling costs and keeping fulfillment reliable.
Approach
I expanded staffing and driver capacity, opened a Chicago location, and led entry into international markets — backed by process improvements, staff training, and a customer feedback system.
Result
The operation grew from 16 to 108 employees, with lower operating costs, 98% order accuracy, and complaint responses in under 24 hours.
+150%Driver capacity
+30%Year-over-year revenue
+35%Global sales
95%On-time delivery
−18%Operating expenses
+20%Customer satisfaction

How I work

How I turn diagnosis into results

  1. 01

    Diagnose

    I examine workflows, performance data, and your team’s input to pinpoint constraints and agree with you on the problem to solve.

  2. 02

    Design

    I define practical improvements, clear ownership, and measures tied to your business priorities.

  3. 03

    Implement

    I work alongside your team to put changes into practice and resolve obstacles.

  4. 04

    Sustain

    I set review routines and operating controls so your team keeps the gains.

MRL Consultings
Based in
Hackensack, NJ
Experience
12+ years in management
Languages
English & Spanish
Education
B.S. Computer Science
“Good operations make accountability clear and improvement part of everyday work.”
— Mauricio Rodriguez, CEO

About

My experience. My approach.

I’m Mauricio Rodriguez, CEO of MRL Consultings in Hackensack, NJ. I work independently and personally carry out each engagement. I bring 12+ years of management experience in medical devices and telecommunications, and my clients include Orthodell, UNE-Tigo, EMTELCO and Acceso Internacional. My work spans nationwide logistics, billing accuracy, cost control, customer service, and market expansion — with clear accountability and measurable performance.

Fluent in English & SpanishLean operationsDecisions based on data
  1. CEO · MRL ConsultingsHackensack, NJ
  2. Clients · Orthodell, UNE-Tigo, EMTELCO, Acceso InternacionalUnited States & Colombia
  3. EDUCATIONB.S. Computer Science · Universidad Católica de PereiraPlus Systems Development Technologist diploma

Industries

Sectors I know from the inside

Medical Devices

I strengthen distribution, inventory discipline, and service reliability for demanding, regulated operations.

Telecommunications

I improve billing controls, support workflows, and customer retention across complex service operations.

Logistics & Distribution

I align staffing, inventory, and delivery capacity to improve fulfillment and support growth.

FAQ

Questions about working with me

What engagement models are available?

I offer operational assessments, defined improvement projects, and ongoing advisory support. I shape the scope around your priorities and internal capacity.

What size companies do you work with?

I work with mid-size companies whose growth, operating complexity, or performance gaps call for more structure and hands-on execution support.

Can you support bilingual teams and Latin American operations?

Yes. I’m fluent in English and Spanish, with professional experience in both the United States and Colombia. I can work with bilingual teams and Latin American partners.

How soon can I expect results?

It depends on the problem, data availability, and implementation capacity. I assess what can improve quickly and what needs longer-term work, then agree on milestones with you up front.

What happens during the first consultation?

I ask about your operational challenges, priorities, and constraints. Together we see whether there is a fit and what a useful next step would look like.

Talk with me about your operations

Book a free 30-minute consultation with me to discuss the challenges affecting your costs, service, and ability to grow.

or email me at mrodriguez@mrlconsultings.com

Prefer to write? Send me a message

I reply within one business day.